Mode of operation?
We are an online only boutique! We strive to carry a variety of items for all shapes and sizes. To keep the boutique feel we generally do not restock items. That way you will be one of the few who have it! However, If an item is in high demand, we may restock. What this means is that we track the demand for some items and if the demand is high enough, we will reorder the items.
What is the Return Policy?
S. Juniel’s Boutique is committed to providing 100% customer satisfaction. Therefore Any clothing item can be returned for a store credit or exchange only within 8 days of receiving it if you are not satisfied or the item does not fit. We are online only so customers are responsible for shipping charges when sending item(s) back. With exchanges, please note items are in limited quantity. Therefore, there is a chance that an item maybe sold out in a particular size. In this case, a store credit code will be issued with a 60 day expiration date. The returns process could take 5 to 7 business days.
Items must be returned in the original condition as which it was received. With that being said there should not be any rips, tears, dirt, stains, odors, etc. The item will not be accepted as a return in such a case. The item will be shipped back to you with no exchange or store credit available.
Please email us at firstname.lastname@example.org before you return Item. In the subject line indicate whether it is a Return or Exchange along with the item being returned.
S. Juniel’s Boutique Returns
P.O. box 822
Hermitage, TN 37076
Sale items, accessories (clutch’s, jewelry etc.) are always final sale.
How long does it take to receive an order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. We strive to get packages shipped within 1-3 business days of your order.
Where is my order?
A tracking number is provided on all shipped orders in an email. If you have not received your order, please use the USPS tracking number to locate your package. If you receive an email stating that your package was delivered but you have not received it, please track it and see where your carrier indicated it was left. If it is not there, please call your local post office and if necessary, file a claim. Unfortunately, once we ship your item and provide a tracking number, the item is no longer the property nor responsibility of S. Juniel’s Boutique